HAPPY CUSTOMER STORY
Carpet Cleaning Experts in Madison, WI
How Apex Management Trusted Us for Carpet Cleaning in Madison
See our AMAZING RESULTS below!

Hi, I’m Alex Govorukha, owner of Steam Plus Carpet Cleaning. I want to share a recent project we completed for Apex Management—a respected property management company right here in Madison, WI. They needed help tackling a heavy carpet stain at the entrance of one of their upscale apartment buildings downtown. We were glad to step in and help restore the space to something their tenants (and visitors) could be proud of. If you manage a property in the area, or simply need expert carpet care, keep reading—this one turned out great!
Here’s Apex Management’s Story
Apex Management contacted us with a concern: the entrance carpet of one of their luxury downtown apartment buildings had been marked with a large, set-in stain. As a front-facing space, it’s the first thing residents and guests see—and this stain was ruining that first impression.
They’d heard about our eco-friendly approach, flexibility in scheduling, and consistent results from other businesses in the area. So, they asked us to come take a look and see if we could help.
Check out Before, During and After Images of this Job



The First Thing We Noticed
When we arrived on-site, we were greeted by a striking modern lobby—sleek tiles, clean lines, soft lighting… and right at the threshold, a dark, uneven blotch on the carpet that almost looked like someone had spilled a mocha smoothie and walked it in with muddy boots.
It wasn’t just a surface stain—it had seeped deep into the carpet fibers, settled in, and resisted previous attempts to scrub it out. The material was a textured commercial-grade weave, great for durability but tough when it comes to deep cleaning. We also had to be careful not to damage the carpet pile or cause discoloration in the process.
To make things more interesting, the building had constant foot traffic, so we had to work around busy hours and make sure no cleaning odors or excess moisture disrupted residents.
Our Step-by-Step Solution
We started with a targeted pre-treatment using our eco-friendly enzymes—designed to break down organic matter at the root without harsh chemicals. This pre-soak allowed us to attack the stain from within while protecting the integrity of the fibers.
Next, we brought in our low-moisture hot water extraction system—ideal for high-traffic commercial spaces. This machine delivers deep heat penetration, loosening embedded particles and drawing them out with minimal drying time. We paired that with fiber agitation tools for extra lift without abrasion.
And we didn’t just stop at the stain. We gave the entire entrance carpet a comprehensive clean so the finish looked even, bright, and uniform.
🧼 Pro Tip from Alex:
High-traffic entryway carpets in commercial properties collect grime faster than most realize. A professional deep clean every 4–6 months can help prevent permanent damage and keep your space looking sharp year-round.
All of this was done after peak hours, so the residents were undisturbed and woke up to a completely renewed entry space. That’s one of the things we pride ourselves on—service that fits around your schedule, not the other way around.
The Transformation Was Instant
Once everything was dry and ready, the results were immediately visible. The large stain that had once greeted every tenant at the front door? Gone. Completely.
The carpet now had a crisp, uniform tone. Under the soft entryway lights, it looked brand new—no discoloration, no residue, no odor. That entrance space now felt high-end again, like the rest of the property.
We were impressed with how well the fibers responded to our process. It was a reminder that the right methods, tools, and timing truly make all the difference.
And what does Apex Management think?
“The team at Apex Management was beyond thrilled. ”
That kind of feedback is what keeps us going. At Steam Plus, we’re not just cleaning carpets—we’re helping property managers protect their investments, impress their residents, and keep their communities looking their best.
When a company like Apex puts their trust in you, you go above and beyond. And we always do.
If you’re a property manager in Madison and you’ve got carpets that aren’t doing your building justice—whether it’s stains, dulling, or general wear—don’t wait until it gets worse. We’re local, we’re flexible, and we care about your results like they’re our own.
Let’s bring the sparkle back to your entryways.
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